FAQ
Expert Answers to Your Questions
-
How do you access the office after hours?Access arrangements depend on each office's preferences. Whether it’s a key, fob, or door code, we’ll secure the method in advance to ensure smooth and secure entry.
-
What happens if there’s a question or issue during cleaning hours?If anything comes up while we’re on-site, like an alarm going off, we’ll contact the emergency contact assigned by your office for immediate assistance.
-
What cleaning services do you offer?We provide comprehensive cleaning for offices, including vacuuming, dusting, sanitizing surfaces, restroom cleaning, and trash removal. Customized cleaning plans are also available.
-
Do I need to sign a long-term contract?No, we offer flexible options, including weekly and monthly plans, so you can choose what works best for your office without being locked into a long-term contract.
-
What should I do if I’m not satisfied with the cleaning service?We’re committed to your satisfaction. If you’re not happy with a service, let us know within 24 hours, and we’ll return to address any issues at no extra cost.
Billing & Pricing
Find The Best Package For Your Budget
Payments Accepted
To make things easy and convenient for our clients, we offer flexible payment options. We accept all major credit cards, debit cards, and ACH bank transfers.
Cancellation Policy
We understand that plans can change. If you need to cancel or reschedule your cleaning appointment, please notify us at least 24 hours in advance. Cancellations made within 24 hours of the scheduled service may incur a cancellation fee equal to $50.
Satisfaction Guarantee
We’re committed to providing spotless, reliable cleaning with every visit. If, for any reason, you’re not completely satisfied with our service, please let us know within 24 hours. We’ll come back to make it right – at no additional cost. Your satisfaction is our priority, and we’ll go the extra mile to ensure your space meets the highest standards of cleanliness and care.